Return and Refund Policy

Shipping/Return/Refund Policy

 

Shipping Policy. All orders will be processed and shipped within 48 business hours from receipt of the order. Please allow 7 to 10 business days for receipt of your order unless you have selected and paid for Rush Shipping. Please allow 2 to 3 business days for receipt of Rush Shipping orders. Any questions regarding the shipment of your order please call Customer Service at 1-800-260-8031 for assistance. 

Return/Refund Policy. BREVENA stands behind the quality of our products.  While we hope you will always be satisfied with your BREVENA purchase, we understand there maybe times you will need to return a product.

You may return items up to 60 days after purchase. You will be refunded the amount of your original purchase, less shipping and processing.  If you are uncertain about your right to return the product, you may contact Customer Service at 1-800-260-8031 or customerservice@brevena.com for assistance. BREVENA will refund your payment within 7 business days of our receipt of the returned product.

Shipping and processing fees are NOT refunded. Customers are responsible for shipping returned products. All items being returned must be returned to: BREVENA Laboratories, LLC, 1290 Hammond Road, White Bear Lake, MN 55110. Please include full name, phone number, and email with return. Any FREE Gift that accompanies your order is yours to keep even if you decide to return your items.

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